Delivery
Service Details
| Normal delivery time | 7-15 days [*Note1] |
|---|---|
| Place of delivery | SHENZHEN, CHINA |
| Brand | VINKO |
| Warranty period | 1. 14 months after delivery (subject to the product delivery serial number). 2. The running time is 2500 hours. (whichever comes first) [* Note 2] |
| Package | CTN |
| Shipping Method | Logistics or express transportation |
| Motor（optional） | Designated by the customer. |
| Accessories (default) | Coupling or synchronous wheel and synchronous belt adapter |
| Accessories (optional) | Sensors |
| Inspection Report | Product Inspection Report， 1 document |
| Operations Instruction | User's Manual, 1 document |
*Note 1: Due to the influence of model difference, delivery quantity or parts supply, the delivery date of special specifications may change. When ordering, please confirm the delivery date in writing by both parties.
*Note 2: The warranty scope, use specifications and safety precautions shall be subject to the contents specified in the company's manual or agreed in the contract.
Ordered Products Delivery and Service Details
| Ordered products delivery time | Normally 20 days more. To be confirmed according to the customized content [*Note1] |
|---|---|
| Place of delivery | SHENZHEN, CHINA |
| Brand | VINKO |
| Warranty period | 1. 6 months after delivery (subject to the product delivery serial number). 2. The running time is 1000 hours. (whichever comes first) [* Note 2] |
| Package | Carton or other suitable package |
| Shipping Method | Logistics or express transportation |
| Customization process | Demand confirmation → technical evaluation → scheme confirmation → drawing confirmation → delivery date confirmation → signing customization contract → contract manufacturing → factory verification and testing → product delivery |
| Specification and drawing confirmation | The drawings confirmed by both parties shall prevail. |
| Inspection Report | Product Inspection Report， 1 document |
| Operations Instruction | Simple instructions, depending on the project. |
*Note 1: Customized products refer to products whose specifications, dimensions, configuration, color and other requirements are different from those of standard products published in the product manual of our company, and need to be specially customized. Due to the influence of model difference, delivery quantity or parts supply, the delivery date of special specifications may be changed. When ordering, please refer to the delivery date confirmed by both parties in writing.
*Note 2: Our company does not provide warranty service because of the quality and performance risks of the parts brands designated by customers or the special technical parameter requirements assessed by our company.
The warranty scope, use specifications and safety precautions of the company shall be subject to the contents specified in the company's manual or agreed in the contract.
